15 Best Change Management Tools in 2023 N

Change is inevitable in the business world, and managing it effectively is critical for success. The ability of any organization to achieve goals and consistently be competitive depends on its ability to embrace change, adjust quickly, and routinely innovate.

But managing such changes can be a daunting task for marketers, organizations, professionals, small businesses, and freelancers alike to keep up with the ever-changing demands of their customers and stakeholders.

Fortunately, with the help of change management software & tools, businesses can streamline their processes and stay ahead of the curve.

In this article, we’ll explore the 15 best change management software & tools for 2023. We’ve included information on key features, pricing, and pros of each tool to assist you in your decision-making.

What is Change Management?

The process of controlling and methodically organizing, implementing, and tracking changes within an organization is known as change management.

The objective of change management is to maximize the positive effects of changes while minimizing the adverse impacts on business operations, personnel, and clients.

Change management involves identifying the need for change, assessing the impact of the change, creating a plan to implement the change, communicating the change to stakeholders, and monitoring and evaluating the change to ensure it achieves the desired results.

Effective change management is crucial for businesses to stay competitive, improve performance, and adapt to the ever-changing business landscape.

Benefits of Change Management Tools & Software

Change management tools are crucial in supporting an organization’s change management processes and programs.

These tools provide a structured and systematic approach to managing changes, resulting in improved efficiency, reduced risk, and increased success.

It helps organizations reduce the risk of errors and disruptions caused by changes, improve compliance with regulations and standards, increase operational efficiency, and minimize costs associated with change management.

It also provides a centralized and transparent platform for managing change requests, ensuring accountability and visibility throughout the change management process.

Here are the 15 Best Change Management Software & tools for 2023 (Free & Paid)

From project management to automation and collaboration, these tools provide a wide range of features to streamline the change management process.

So whether you’re a small business or a large corporation, we’ve got you covered with the top tools to help you drive success.

1. Wrike

Wrike's Home Page - One platform to streamline all workflows

Wrike is cloud-based change management software that offers a comprehensive set of features designed to help teams collaborate effectively and streamline their workflows.

Wrike’s user-friendly interface and flexible features make it a go-to tool for project management and change management alike.

Key Features

  • Task management: Wrike enables teams to create and assign tasks, set deadlines, and track progress, making it easy to manage change-related tasks.
  • Collaboration tools: Wrike allows for real-time collaboration between team members, facilitating effective communication during times of change.
  • Customizable dashboards: Wrike provides customizable dashboards, enabling teams to view their change management projects in a way that suits them best.
  • Time tracking: Wrike allows teams to track time spent on change management tasks, enabling better resource allocation.
  • Gantt charts: Wrike provides Gantt charts, allowing teams to visualize project timelines and track progress easily, even during complex change management initiatives.

Pros

  • User-friendly interface: Wrike is easy to use, making it accessible for all team members involved in change management.
  • Customizable features: It provides customizable features, enabling teams to personalize their change management experience and workflow.
  • Integration with other tools: Wrike integrates with a variety of other tools, including Slack, Google Drive, and Microsoft Office, making it a versatile tool for change management.
  • Comprehensive reporting: Wrike provides comprehensive reporting, enabling teams to track progress and analyze project data effectively.
  • Flexibility: Wrike is flexible and can be used by teams of all sizes, from small startups to large enterprises, making it a great tool for any organization’s change management needs.

Price

Wrikes Pricing Details for All Plans
  • Free: For teams getting started.
  • Team: $9.80 monthly per user.
  • Business: $24.80 monthly per user.
  • Enterprise Plan: Customized Pricing (Available on request).
  • Pinnacle Plan: Customized Pricing (Available on request).

2. Freshservice

Image of Freshservice Homepage

Freshservice is an IT service management tool that can help organizations streamline their IT service management processes and improve the efficiency and effectiveness of their IT services.

Its intuitive design and comprehensive features make it a popular choice for organizations seeking to organize their change management processes.

Key Features

  • Change management: Freshservice offers a comprehensive change management module, enabling teams to manage change requests and approvals effectively.
  • Asset management: Freshservice provides asset management features, allowing teams to track and manage assets affected by change requests.
  • Collaboration tools: Freshservice offers collaboration tools, enabling effective communication and collaboration between team members involved in change management.
  • Workflow automation: Freshservice allows teams to automate workflows, ensuring that change management tasks are completed efficiently and effectively.
  • Comprehensive reporting: Freshservice provides comprehensive reporting, allowing teams to track progress, analyze data, and improve their change management processes.

Pros

  • User-friendly interface: Freshservice is easy to use, with an intuitive interface that makes it accessible for all team members involved in change management.
  • Customizable features: Freshservice offers customizable features, allowing teams to tailor their change processes to their specific needs.
  • Integration with other tools: Freshservice integrates with a variety of other tools, including Slack, Jira, and Microsoft Teams.
  • Scalability: Freshservice is scalable and can be used by organizations of all sizes, from small businesses to large enterprises.
  • Excellent customer support: Freshservice offers excellent customer support, with 24/7 assistance available to help teams resolve any issues that arise during their change management processes.

Pricing

Freshservice Pricing
  • Starter: $19 monthly per user (If billed annually).
  • Growth: $49 monthly per user (If billed annually).
  • Pro: $95 monthly per user (If billed annually).
  • Enterprise Plan: $119 monthly per user (If billed annually).

3. Viima

Viima Home Page Image

Viima is cloud-based idea management software that helps organizations gather, evaluate, and implement ideas from their employees, customers, and partners.

It provides a collaborative platform that enables users to share and discuss their ideas, vote on them, and track their progress. It offers a range of features that make it one of the best change management systems and software tools for 2023, including:

Key Features

  • Idea management: Viima offers a comprehensive idea management module that enables teams to capture, evaluate, and implement new ideas for change management.
  • Collaboration tools: Viima offers collaboration tools that enable effective communication and collaboration between team members involved in change management.
  • Feedback and engagement: Viima provides feedback and engagement features, allowing team members to comment on and vote for the best ideas for change management.
  • Analytics and reporting: Viima provides analytics and reporting tools, enabling teams to track progress, analyze data, and improve their management processes.
  • Customization: Viima is customizable, allowing teams to tailor their change management processes to their specific needs.

Pros

  • User-friendly interface: Viima is easy to use, with an intuitive interface that makes it accessible for all team members.
  • Flexibility: Viima is flexible and can be used by organizations of all sizes, from small businesses to large enterprises.
  • Integration with other tools: Viima integrates with a variety of other tools, including Slack, Microsoft Teams, and Zapier, making it a versatile tool for change management.
  • Security: Viima takes data security seriously and has implemented a range of security measures to protect user data.
  • Customer support: Viima offers excellent customer support, with 24/7 assistance available to help teams resolve any issues that arise during their change management processes.

Pricing

Viima Pricing Plan
  • Free: For teams just getting started.
  • Basic: $39 per month (If billed annually).
  • Pro: $399 per month (If billed annually).
  • Unlimited Plan: $1799 per month (If billed annually).

4. WalkMe

Walkme  Home page Image

WalkMe is a cloud-based digital adoption platform that helps organizations improve user adoption and engagement of their software applications.

It enables organizations to implement change initiatives effectively by providing employees with real-time guidance, step-by-step instructions, and automated workflows.

Key Features

  • Digital adoption platform: WalkMe offers a comprehensive digital adoption platform, enabling employees to easily navigate complex change initiatives.
  • Guided workflows: WalkMe provides guided workflows, allowing employees to complete tasks quickly and efficiently.
  • Automation: WalkMe enables teams to automate repetitive tasks, saving time and increasing efficiency.
  • Analytics and reporting: WalkMe provides analytics and reporting tools, enabling teams to track progress, analyze data, and improve their change management processes.
  • Collaboration tools: WalkMe offers collaboration tools, enabling effective communication and collaboration between team members involved in change management.

Pros

  • User-friendly interface: WalkMe is easy to use, with an intuitive interface that makes it accessible for all team members involved in change management.
  • Customization: WalkMe is customizable, allowing teams to tailor their change management processes to their specific needs.
  • Integration with other tools: WalkMe integrates with a variety of other tools, including Salesforce, ServiceNow, and SharePoint.
  • Scalability: WalkMe is scalable and can be used by organizations of all sizes, from small businesses to large enterprises.
  • Excellent customer support: WalkMe offers excellent customer support, with 24/7 assistance available to help teams resolve any issues that arise during their change management processes.

Pricing

Walkme Pricing for all plans
  • WalkMe for employee experience: Customized Pricing (Available on request).
  • WalkMe for customer experience: Customized Pricing (Available on request).

5. Gensuite

Gensuite Home Page Image

Gensuite is a cloud-based software platform that provides a suite of integrated EHS (Environmental, Health, and Safety) and sustainability management applications.

It is designed to help organizations improve their EHS performance, reduce risk, and ensure compliance with regulations and standards.

Key Features

  • Change management module: Gensuite offers a comprehensive change management system and module, enabling teams to manage change requests, approvals, and implementation.
  • Collaboration tools: Gensuite provides collaboration tools that enable effective communication and collaboration between team members involved in change management.
  • Workflow automation: Gensuite enables teams to automate change management workflows, improving efficiency and reducing errors.
  • Analytics and reporting: Gensuite provides analytics and reporting tools, enabling teams to track progress, analyze data, and improve their change management processes.
  • Customization: Gensuite is customizable, allowing teams to tailor their change management processes to their specific needs.

Pros

  • Compliance management: Gensuite provides a comprehensive compliance management system, ensuring that change initiatives are implemented in compliance with regulations and standards.
  • Scalability: Gensuite is scalable and can be used by organizations of all sizes, from small businesses to large enterprises.
  • Integration with other tools: Gensuite integrates with a variety of other tools, including Salesforce, SharePoint, and Microsoft Teams.
  • Customer support: Gensuite offers excellent customer support, with 24/7 assistance available to help teams resolve any issues that arise during their management processes.
  • User-friendly interface: Gensuite is easy to use, with an intuitive interface that makes it accessible for all team members.
Image of Gensite Contact Information for Pricing

Pricing

EHS Pricing: Customized Pricing (Available on request).

6. Whatfix

Image of Whatfix Home Page

Whatfix is a cloud-based software platform that provides digital adoption solutions for enterprises.

It helps organizations create interactive guides and walkthroughs to train employees on how to use software applications, improve productivity, and reduce support costs.

It enables organizations to streamline their change management processes by providing easy-to-use tools that help employees adapt to new systems and processes quickly, making it one of the best change management tools/software for 2023.

Key Features

  • Digital adoption platform: Whatfix provides a digital adoption platform that helps organizations accelerate change by providing employees with interactive step-by-step guides that help them learn and adopt new systems and processes quickly.
  • Customizable workflows: Whatfix enables teams to create customized workflows for change management, allowing teams to tailor their processes to their specific needs.
  • Collaboration tools: Whatfix provides collaboration tools that enable effective communication and collaboration between team members involved in change management.
  • Analytics and reporting: Whatfix provides analytics and reporting tools that enable teams to track progress, analyze data, and improve their change management processes.

Pros

  • Easy to use: Whatfix is easy to use, with an intuitive interface that makes it accessible for all team members.
  • Digital adoption platform: Whatfix’s digital adoption platform helps employees learn and adopt new systems and processes quickly, reducing the time and resources needed for training and onboarding.
  • Integration with other tools: Whatfix integrates with a variety of other tools, making it a versatile tool that can be used in conjunction with other software.
  • Excellent customer support: Whatfix offers excellent customer support, and help teams resolve any issues that arise during their change management processes.

Pricing

Image of Whatfix Pricing for products and Plans

Free trial, Customized Pricing (Available on request).

7. Scribe

Image of Scribe's Home Page

Scribe is cloud-based software that offers a range of tools for data integration, replication, and migration.

It is a useful tool for change management because it enables organizations to easily integrate data from different sources and systems, ensuring that all data is up-to-date and accurate.

Key Features

  • Data integration: Scribe offers data integration tools that enable teams to integrate data from different sources, including cloud-based and on-premises systems.
  • Data replication: Scribe’s data replication tools allow teams to replicate data from one system to another, ensuring that all data is up-to-date and accurate.
  • Data migration: Scribe’s data migration tools enable teams to migrate data from one system to another quickly and easily.
  • Customizable workflows: Scribe offers customizable workflows, enabling teams to tailor their change management systems and process to their specific needs.
  • Integration with other tools: Scribe integrates with a variety of other tools, including Salesforce, Microsoft Dynamics, and Oracle, making it a versatile tool for change management.

Pros

  • Easy to use: Scribe is easy to use, with an intuitive interface that makes it accessible for all team members involved in change management.
  • Customizable workflows: Scribe offers customizable workflows, making it easy to tailor processes to specific needs.
  • Scalability: Scribe is scalable, making it suitable for both small and large organizations.
  • Integration with other tools: Scribe integrates with a variety of other tools, making it a versatile tool that can be used in conjunction with other software.
  • Excellent customer support: Scribe offers excellent customer support, with 24/7 assistance available to help teams resolve any issues that arise during their change management processes.

Pricing

Image of Scribe's Pricing for all plans
  • Basic: Free
  • Pro Plan: Personal – $23 per month | Team – $12 per month (If billed annually).
  • Enterprise Plan: Customized Pricing (Available on request).

8. ServiceDesk Plus

ServiceDesk Plus - Home Page Image

ServiceDesk Plus is an IT service management software offered by ManageEngine, a division of Zoho Corporation.

It is a comprehensive tool for managing IT infrastructure, including change management. ServiceDesk Plus helps organizations streamline their IT operations, increase productivity, and improve service delivery.

Key Features

  • Change management: ServiceDesk Plus offers a comprehensive change management module that enables organizations to plan, review, and approve changes to their IT infrastructure.
  • Asset management: ServiceDesk Plus includes an asset management module that helps organizations track and manage their IT assets, ensuring that all changes are accurately recorded.
  • Incident management: ServiceDesk Plus offers an incident management module that helps organizations manage and resolve incidents quickly and efficiently.
  • Problem management: ServiceDesk Plus includes a problem management module that helps organizations identify and resolve the root causes of incidents and prevent them from happening again.
  • Service catalog: ServiceDesk Plus includes a service catalog module that enables organizations to define and manage IT services and their associated service level agreements (SLAs).

Pros

  • Easy to use: ServiceDesk Plus has an intuitive interface that makes it easy to use, even for non-technical users.
  • Customizable: ServiceDesk Plus is highly customizable, allowing organizations to tailor it to their specific needs.
  • Integration with other tools: ServiceDesk Plus integrates with a variety of other tools, including Jira, Active Directory, and Microsoft Outlook.
  • Mobile app: ServiceDesk Plus has a mobile app that enables users to access the tool on the go, making it convenient for remote and field workers.
  • Comprehensive reporting: ServiceDesk Plus offers a range of reports that provide valuable insights into IT operations, enabling organizations to identify areas for improvement and optimize their processes.
Image of IT Change Management Informaition page

Pricing

Image of contact information for pricing

Customized Pricing (Available on request).

9. ChangeGear

ChangeGear home page image

ChangeGear is powerful IT service management software by Serviceaide that includes a comprehensive change management module.

It helps organizations manage their IT infrastructure effectively and efficiently, ensuring that all changes are planned, reviewed, and approved in a controlled and auditable manner.

Key Features

  • Service Desk Management: ChangeGear provides a centralized service desk to manage IT-related tasks, with quick assignment, tracking, and resolution capabilities and a knowledge base for user empowerment.
  • ITIL Compliance: ChangeGear follows ITIL best practices, helping IT teams align services with business needs and deliver efficient and effective IT services.
  • Change Management: ChangeGear facilitates structured and controlled change management, ensuring proper authorization, testing, and implementation for fewer errors and disruptions.
  • Self-Service Portal: ChangeGear offers a self-service portal for users to submit and track requests, access knowledge base articles, and communicate with IT teams, improving user satisfaction and reducing IT team workload.
  • Reporting and Analytics: ChangeGear’s reporting and analytics tools enable IT teams to monitor service levels, identify trends, and make data-driven decisions for improved service delivery.
Image of general information page for change management for business compliance

Pros

  • User-friendly: ChangeGear has an intuitive interface that makes it easy to use, even for non-technical users.
  • Customizable: ChangeGear is highly customizable, allowing organizations to tailor it to their specific needs.
  • Comprehensive reporting: ChangeGear offers a range of reports that provide valuable insights into IT operations, enabling organizations to identify areas for improvement and optimize their processes.
  • Workflow Automation: ChangeGear automates routine IT tasks and workflows, saving time and improving productivity through ticket routing, approvals, and notifications.
  • Integration: ChangeGear integrates with a variety of other tools, including Jira, Salesforce, and Microsoft Active Directory.

Pricing

Contact information for pricing details

Customized Pricing (Available on request).

10. Remedy Change Management

Image of Remedy Change Management home page

Remedy Change Management is an enterprise-level IT service management software that includes a comprehensive change management module.

It helps organizations manage their IT infrastructure effectively and efficiently, ensuring that all changes are planned, reviewed, and approved in a controlled and auditable manner.

Key Features

  • Change management dashboard: provides a centralized view of change requests and their status.
  • Change request templates: allows users to create and manage change requests easily.
  • Change calendar: provides a view of upcoming changes and their impact on IT services.
  • Integration with ITSM processes: integrates with other ITSM processes such as incident management and problem management.
  • Reporting and analytics: provide comprehensive reports and analytics on the change management process.
  • Change management knowledge base: offers a repository of best practices and guidelines for successful change management.
  • Role-based access control: ensures that only authorized personnel can access and make changes to the change management system.
  • Audit trails: tracks all change management activities and provides a history of changes made.
Image of Multi-Cloud Management - General Information Page

Pros

  • Comprehensive solution: Remedy Change Management is a comprehensive IT service management solution that includes a range of modules to help organizations manage their IT operations effectively.
  • User-friendly: Remedy Change Management has an intuitive interface that makes it easy to use, even for non-technical users.
  • Customizable: Remedy Change Management is highly customizable, allowing organizations to tailor it to their specific needs.
  • Automated change approval workflows: enables organizations to define change approval processes based on their policies.
  • Configuration management database (CMDB) integration: integrates with the CMDB to ensure accurate impact analysis and change planning.

Pricing

Contact Page for Pricing

Customized Pricing (Available on request).

11. LiquidPlanner

LiquidPlanner Home Page

LiquidPlanner is cloud-based project management software that provides advanced project management features, including change management capabilities. It enables teams to plan and manage projects, allocate resources, and collaborate effectively.

Key Features

  • Change management: LiquidPlanner features change management capabilities that enable teams to manage changes to projects, including change requests, approvals, and tracking changes to project timelines and budgets
  • Project management: LiquidPlanner enables teams to plan and manage projects effectively, including tracking progress, setting priorities, and assigning tasks.
  • Resource management: LiquidPlanner includes resource management tools that enable teams to allocate resources effectively, including people, time, and budget.
  • Time tracking: LiquidPlanner includes time-tracking capabilities that enable teams to track time spent on tasks and projects.
General information on how to get a free demo

Pros

  • Advanced features: LiquidPlanner provides advanced project management features, including change management capabilities, which make it a powerful tool for project management.
  • User-friendly: LiquidPlanner has an intuitive interface that makes it easy to use, even for non-technical users.
  • Collaboration: LiquidPlanner provides collaboration features that enable teams to work together effectively and efficiently.
  • Integration: LiquidPlanner integrates with a variety of other tools, including Jira, Slack, and Microsoft Teams.
  • Customization: LiquidPlanner is highly customizable, allowing teams to tailor it to their specific needs.

Pricing

LiquidPlanner pricing page
  • Free Plan: Limited to 3 people, 6 resources, 10 projects, and 300 tasks.
  • Essentials: $15 per month (If billed annually).
  • Professional: $25 per month (If billed annually).
  • Ultimate: $35 per month (If billed annually).

12. The Change Compass

Home Page Image of The Change Compass

The Change Compass is a cloud-based change management platform designed to help businesses plan, track and manage organizational changes.

It enables organizations to identify potential risks and opportunities and to create a customized change management plan.

Key Features

  • Change readiness assessment: The Change Compass provides tools to assess an organization’s readiness for change by identifying potential risks and opportunities.
  • Change impact assessment: The platform enables organizations to assess the potential impact of change on their operations, people, and systems.
  • Change planning: The Change Compass enables businesses to create a customized change management plan based on the results of the readiness and impact assessments.
  • Change tracking: The platform provides tools to track and manage the progress of change initiatives and to monitor the impact of changes on key performance indicators.

Pros

  • Comprehensive change management: The Change Compass provides a comprehensive approach to change management, from readiness assessment to change planning and tracking.
  • Customization: The platform is highly customizable, enabling organizations to tailor it to their specific needs and requirements.
  • Collaboration: The Change Compass enables teams to collaborate effectively by sharing information, communicating updates, and assigning tasks.
  • User-friendly: The platform is intuitive and easy to use, even for non-technical users.
  • Analytics and reporting: The Change Compass provides powerful analytics and reporting capabilities, enabling organizations to measure the impact of change initiatives on their business.

Pricing

Image of the Pricing Information for the change compass plans
  • SMB: $495 per month.
  • Business Plan: Customized Pricing (Available on request).
  • Enterprise Plan: Customized Pricing (Available on request).

13. Jira Service Management

Jira Service Management - Home Page Image

Jira Service Management is a powerful IT service management (ITSM) software that provides businesses with a robust set of tools to manage their IT services, assets, and incidents.

It offers a wide range of features and capabilities that enable organizations to streamline their IT service management processes, automate workflows, and improve service delivery.

Key Features

  • Service Desk Management: Jira Service Management provides a user-friendly service desk that enables IT teams to manage and resolve incidents, problems, and service requests efficiently.
  • ITIL Compliance: Jira Service Management is ITIL certified, ensuring that IT teams can deliver services in line with industry best practices.
  • Change Management: Jira Service Management provides a robust change management module, which helps IT teams manage changes to IT systems with minimal disruption.
  • Reporting and Analytics: Jira Service Management offers powerful reporting and analytics features that help IT teams track performance, identify bottlenecks, and make data-driven decisions.
  • Collaboration: Jira Service Management offers collaboration features that enable teams to work together more effectively, communicate more efficiently, and share knowledge and expertise.

Pros

  • Integration: Jira Service Management seamlessly integrates with other popular Atlassian tools, such as Jira Software and Confluence, to provide a comprehensive IT service management solution.
  • Customization: The platform is highly customizable, enabling organizations to tailor it to their specific needs and requirements.
  • Scalability: Jira Service Management is highly scalable and can easily accommodate the needs of businesses of all sizes.
  • Automation: The platform offers powerful automation capabilities that enable businesses to automate repetitive tasks and workflows, reducing the workload on IT staff.

Pricing

Jira service pricing information for data center
Jira service pricing information for cloud service
  • Free: Always free for 3 agents.
  • Standard: $21 per month (If billed monthly).
  • Premium: $47 per month (If billed monthly).
  • Enterprise: Customized Pricing (Available on request).

14. Giva

Image of the home page of Giva

Giva is a cloud-based IT service management (ITSM) software that offers a comprehensive suite of tools for managing IT service requests, incidents, problems, changes, and assets.

It provides a user-friendly interface, powerful automation capabilities, and customizable workflows to help businesses streamline their IT service management processes and improve service delivery.

Key Features

  • Service Desk: Giva offers a comprehensive service desk solution that enables organizations to manage all IT service requests, incidents, problems, changes, and assets in one place.
  • Customizable workflows: The platform offers customizable workflows that enable businesses to tailor their IT service management processes to their specific needs and requirements.
  • Knowledge management: Giva provides a powerful knowledge management system that enables organizations to capture, share, and reuse knowledge to improve service delivery and reduce response times.
  • Automation: The platform offers powerful automation capabilities that enable businesses to automate repetitive tasks and workflows, reducing the workload on IT staff.
  • Reporting and analytics: Giva provides powerful reporting and analytics capabilities that enable organizations to measure the performance of their IT service management processes and identify areas for improvement.

Pros

  • User-friendly interface: Giva offers a user-friendly interface that makes it easy for IT staff and end-users to submit and track service requests.
  • Customizable workflows: The platform offers customizable workflows that enable businesses to tailor their IT service management processes to their specific needs and requirements.
  • Cloud-based: Giva is a cloud-based solution, which means that businesses can access it from anywhere, at any time, and on any device.
  • Quick deployment: Giva can be deployed quickly and easily, enabling businesses to start using it immediately.
  • Excellent customer support: Giva offers excellent customer support, with a dedicated support team available 24/7 to help businesses resolve any issues they encounter.

Pricing

Image of the contact info for Giva's pricing plan
  • Professional Suite: $59 per month (Billed annually).
  • Enterprise Suite: $79 per month (Billed annually).

15. UserGuiding

Home page image of UserGuiding

UserGuiding is a cloud-based digital adoption platform that offers a suite of tools to help businesses create and manage interactive user guides and walkthroughs for their web applications.

It provides a user-friendly interface, customizable templates, and advanced analytics to help businesses improve user onboarding, reduce support costs, and increase user engagement.

Image of the platforms tabs of the Giva software

Key Features

  • User guides and walkthroughs: UserGuiding offers a wide range of customizable templates to help businesses create interactive user guides and walkthroughs for their web applications.
  • Analytics and reporting: The platform provides advanced analytics and reporting capabilities to help businesses measure the performance of their user guides and walkthroughs and identify areas for improvement.
  • Customizable widgets: UserGuiding offers customizable widgets that businesses can add to their web applications to provide users with quick access to help and support.
  • Multilingual support: UserGuiding supports multiple languages, enabling businesses to create user guides and walkthroughs for users around the world.

Pros

  • Easy to use: UserGuiding is user-friendly and easy to use, even for businesses with no previous experience creating user guides and walkthroughs.
  • Customizable templates: The platform offers a wide range of customizable templates that enable businesses to create professional-looking user guides and walkthroughs quickly and easily.
  • Integration with third-party tools: UserGuiding integrates with a wide range of third-party tools, enabling businesses to streamline their workflows and increase productivity.

Pricing

Giva Pricing for all plans
  • Basic Plan: $69 per month (If billed annually).
  • Professional Plan: $299 per month (If billed annually).
  • Corporate Plan: $499 per month (If billed annually).

Bonus

The Change Shop

Image of the home page for The Change Shop site

The Change Shop is a leading change management platform that is designed to help organizations manage and execute their change initiatives effectively. The platform offers a wide range of features to help organizations streamline their change management processes.

Key Features

  • Change management plans and templates
  • Communication and collaboration tools
  • Surveys and feedback tools
  • Performance tracking and analytics
  • Learning and development resources

Pros

  • Offers a comprehensive solution for managing change initiatives
  • Provides personalized support to users
  • Helps organizations to improve employee engagement and performance
  • Offers a range of learning and development resources to support the change process
  • Integrates with a wide range of other software tools and platforms

Pricing

Image of the pricing of the different plans of the change shop software
  • Change Leader: Free
  • Enterprise: $180 per month.
  • Large Enterprise: Customized Pricing (Available on request).

Frequently Asked Questions and Answers

Q. What are some features to look for in change management software?

When selecting change management software, look for features such as a centralized repository for storing change requests, workflow automation for routing requests to the appropriate stakeholders, customizable approval workflows, audit trails for tracking changes, reporting and analytics, and integrations with other business systems.

Q. How do I choose the right change management software for my organization?

To choose the right change management software for your organization, consider factors such as the size of your organization, the complexity of your change management processes, the number of users who will be using the software, your budget, and any specific features or integrations that you require.

Q. Can change management software be used in non-IT contexts?

Yes, change management software can be used in a wide range of contexts beyond IT, such as project management, business process improvement, and organizational change management. The principles of change management apply to any situation where changes need to be managed in a structured and controlled manner.

Executive Summary

In conclusion, investing in the right change management software tool is critical for organizations looking to remain competitive in today’s dynamic business environment.

With the right tool, businesses can streamline their change management processes, reduce risk, and ensure successful transitions.

We hope this list helps you make an informed decision and find the best change management software tool for your organization.

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